top of page

Returns Policy

Thanks for purchasing our products at operated by Rurimi Rwaamai. If you are not completely satisfied with your purchase please contact us before starting the refund process.

In order to be eligible for a refund, you have to return the product within 14 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit
card statement. If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund. 

Please note that sale items cannot be refunded, only regular priced items may be refunded.

Shipping costs are non-refundable and you are responsible for your returns shipping costs.

If anything is unclear or you have more questions feel free to contact our customer support team.

bottom of page